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04 Apr
2017

Habiba Fouad

Senior Executive Search Consultant
 

A manager's ability to identify and manage personal emotions and the emotions of others can have a surprisingly powerful impact on your company's overall performance.

When most entrepreneurs begin the search for employees, they look at candidates' prior experience, skills and long-term goals. Obviously, these factors are important, but they overlook another key factor for employee success: emotional intelligence.

You won't see this skill listed on many job interview templates or hear it discussed as the main reason to hire someone, but building a team of emotionally intelligent employees can have a surprisingly powerful impact on your company’s overall performance.

What Is emotional intelligence?

First, let's define "emotional intelligence," as it's a phrase that could have multiple interpretations. Psychology Today defines emotional intelligence as “the ability to identify and manage your own emotions and the emotions of others.” In a practical sense, that means someone who’s able to recognize his or her motions and keep them in check, as well as sympathize with others and understand how their emotions will impact their work.

How it affects your workers

Why is this such an important trait for your employees to have?

1. Better communication

Though it’s usually taken out of context, a famous collection of studies from the University of California in the 1960s led to the calculation that 93 percent of communication is nonverbal -- related either to tone of voice or body language. Though such a number undermines the importance of word selection, it’s true that our tone and body language -- which are dictated by emotion -- have a huge bearing on how we understand and talk to one another.

An emotionally intelligent employee will have an easier time understanding the meaning and motivations of  coworkers, andat the same time  will do a better job of expressing his or her personal thoughts.

2. Even temperament

Work can be stressful, but that stress only multiplies when someone loses their cool. Remaining calm helps...Read more at: https://www.entrepreneur.com/article/292094

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