A retail Relationship Manager would primarily deal with individual retail customers and advice them on various banking and financial products and services offered by the bank. A wholesale Relationship Manager would be catering to the corporate clients like SME's or large corporations.
Sometimes a Relationship Manager might also be required to supervise other bank employees who communicate with his/her clients, like loan officers etc. A Relationship Manager is expected to have sound financial knowledge as well as thorough information about his/her company's various offerings in order to identify the need of the customer and advice him accordingly. He/she needs to have an understanding of banking regulations, latest products and services, specific markets related to the clients he/she is handling.
Skills and Qualifications:
Excellent communication and listening skills
Confidence and Presentation skills
Understanding and interest in financial / banking products and markets
Ability to analyze and research information
Ability to explain complex information clearly and simply
Good sales and negotiation skills
Posted On: on 28/8/17
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