Call Center Manager - Retail Banking

Forward to Friend

    Job Summary

  • Posted on
    : 2012-01-18
  • Expiry Date
    : 2012-04-18
  • Functional Area
    : Retail Banking
  • Job Role
    : Call Center Manager
  • Location
    : Riyadh, Saudi Arabia

    Job Specification

  • Job Code
    : JB13106
  • Job Type
    : Permanent
  • Experience
    : 4 to 7Years
  • Qualification
    : Any Graduates
  • Offered Salary
    : Unspecified


Job Details

Job Description

  • Team leader or junior manager that is ready to manage a small call center with 10 staff
  • He will hire a new team for the call center.
  • Train and manage his team.
  • Build the call center in KSA.
  • Knows how to deal with customers.
  • Design and deliver staff training & motivation programs.

Desired Profile

  • Have previous experience in call center
  • Candidate must be fluent in both English & Arabic.
  • Excellent communication skills is a must – both Verbal & Written.
  • Proven record for coaching and developing employees.
  • Leadership skills are a must plus the ability to motivate staff.
  • Must have problem solving capacity and complaint handling skills.
  • Extensive knowledge of standard desktop applications is required.
  • Saudi Nationals only.

Key Skills

Strong working knowledge of call center monitoring systems.

Apply to this Job Forward to Friend

Company Details

    Contact Details

  • Contact Name
    : Betty
  • Email
    : dxb13@gulfbankers.com
  • Contact Mobile
    : n/a


Company Profile

Information not available.