GulfBankers

Senior Relationship Officer - Enterprises Banking

Handle borrowing clients transactions and documentation.
Manage and develop a portfolio of non-borrowing customers and introduce new prospects.
Achieve assigned budget.
Maximize account profitability, as well as LOB profitability.
Daily account management and handling customer complaints, having customer satisfaction at the heart of his activity.
Respond to customer’s requests and complaints.
Ability to generate leads and new business opportunities.
Make calls to existing as well as prospect clients.
Boost Liabilities in his portfolio by attracting new deposits and fresh funds.
Maximize utilization of approved borrowing clients facility limits.
Maximize Trade Finance activity within his portfolio.
Enhance the Capital Market Activity of his portfolio and confirm all FX deals with CM team.
Spread, study & carefully analyze client financial statements, structure credit facilities & mitigate risks.
Conduct full market analysis and assess client business.
Highlight immediately any problematic A/C.
Market Corporate products, as well as the full range of the bank products and services.
Actively contribute to synergies with other LOB’s.
Comply with the bank policies & procedures.
Comply with the bank directives & guidelines.

BPO Solutions Architect

The Solution Architects primary responsibility will be the analysis, design, development and deployment of application solutions.
The Solution Architect assumes technical accountability across the organisation, leveraging strong experience in development/management of technical design and ownership of the overall architecture.
The Solution Architect defines, oversees, and maintains architectural integrity of the overall solution of a project or system i.e. assess impact of changes to overall solution architecture, and is accountable for technical completeness and feasibility of the end-to-end solution.
Development and application of a IT solutions diagnostic toolkit.
Development and execution of IT transitioning plans.
Estimate and agree on cost structure for client transitioning.
Support sales activities by providing insights and expertise on client IT questions.

Trade Finance Officer

The Trade Finance Officer is responsible for the overall supervision of the trade finance department activities of the UAE relating to Import / Export LC’s.
Will be responsible for the Outward / Inward Collection ofdocuments.
Preparetion of the Letter of Guarantee, Release / Settlement of LTR and bills discounting.
Responsible for the SWIFT Operations and release of payment.

Manager - Online Business

This role is critical in line the company strategy to expand acceptance of the company card in Online spend segment including shopping for consumer goods or services.
The role includes exploring the key market initiatives, drawing Online acceptance strategy for the company, working with large PSP (gateway providers), working with the local countries to sign key Online merchant partners and getting them setup on system to accept the company card.
Scope, define, own and implement strategies, centered on eCom, that drive additional coverage or revenues to the company. These strategies to be all-encompassing, irrespective of merchant size or segment.
Identifying sales opportunities that drive volume in Online segment and increase in Discount Revenue.
Building and executing relationship sales strategies that result increase in revenue to the company.
In conjunction with other country sales team, support on-line opportunities for the new merchants and existing merchants, supporting Client Managers managing multi-channel merchants.
Engage PSP and work with technology for expanding Online acceptance.
Work with other country sales team to quickly identify fast growing eCom merchants and build and implement strategies for the company to support that growth and earn additional revenues from it.
Implement Safekey fraud tools.
Act as key contact for Online acceptance in the company.
Driving strategies that lead to improved perception of coverage for the company on-line.

Manager - Merchant Acquiring

This senior position has responsibility for managing merchant business in Bahrain market and to support the acquiring business in rest of Middle East and North Africa markets.
Centrally develop & strengthen large cross country retail merchant relationships to drive enhanced value for card members and merchants.
The role has key responsibility in growing the existing business as well as continually driving new business opportunities that will help meet and exceed growth targets and enhance the company\'s position as a key business partner within these very important sectors.
This position centrally develop product offerings, business structure, financial model and support the countries to implement them in the company region.
In addition to this, the incumbent will drive a range of Pan-Middle Eastern initiatives and negotiations which will mean working closely with other the company business units such as Global Network Services (GNS), Global Merchant Services, Corporate Card, Card Loyalty & Membership Rewards to ensure that all opportunities are maximized.
This position has the added responsibility ensuring that the appropriate budgets and merchant targets are continually met and exceeded in order to bring superior shareholder value.
Develop and drive new innovation and global best practices into all areas of the business to help facilitate the company as being their partner of choice across all partner industries.
Provide key portfolio input into the annual Strategic Quality & Long Term planning process.
Develop and implement annual marketing plans with the key strategic partners with input from the Market Heads and Card Marketing Managers.
Continually analyse the performance of the Retail, Car Hire & New Industries portfolio across the region and prepare action plans to support the annual goals and objectives.
Identify, develop and implement support programmes to improve Card acceptance and generate additional business growth.
Directly manage, develop and train the Bahrain Market Staff to ensure that they are fully prepared to continually bring value to the company franchise through incremental spend activities and overall relationship management.
Develop relationships with all staffing levels across all lines of business within each of the strategic key accounts to ensure that the company continues to be a key part of their business growth opportunities.
Drive new business initiatives that will grow share and increase the value delivered by the company to its strategic partners.
Renegotiate commercial agreements, ensuring that they are signed in line with all the company policies and business goals.
Develop and implement strategies to sell in products and process enhancements that will drive operational efficiency and make the company the preferred payment method.
Work closely with all the company business units, supporting existing initiatives and identifying / driving new Blue Box business opportunities.
Develop and drive Sales & Marketing initiatives that can help drive inbound and outbound growth opportunities aligning with European, US, J/APA & LAC Client Managers.
Work closely with accounts and the company, GNS and GES back office teams to ensure that all technical and financial issues are resolved quickly and efficiently.
Prepare industry portfolio reports on all key metrics for inclusion within the overall Senior Management monthly report.

Credit Document Specialist

To review of security documents, ensuring 100% compliance with the terms and conditions (including thorough scrutiny of facility documentations) as stipulated in the Facility Letter / CFTC / Offer Letter or approval meticulous adherence to the systems & procedures relating to the documentations.
Maintenance of all records including joint custody of original facility documents and extension of such support as may be required by the Limit Input & Maintenance section so as to achieve and maintain high standard of internal customer service while adhering to the standard turnaround times / deadlines and ensuring compliance with the bank laid down operating standards, systems and procedures.
Maintain a high standard of internal customer service while adhering to the standard turnaround times / deadlines and ensuring compliance with the laid down operating standards, systems & procedures.
To prepare and review of security documents for BUs.

Business Analyst

Facilitate process discovery / redesign workshops with client SMEs.
This person will be responsible for his/her project team performance and provide mentoring to other team members.
Incorporate data derived from process discovery / redesign workshops with operational SMEs into a business process design tool (extensive experience with tools such as Lombardi, Enterprise Architect, Provision, or preferably - Cordys, etc. is required)
Will also be responsible for providing mentoring to other team members on the decided tool.
This resource may be asked to deliver a tool training to other team participants.
Create, revise, maintain process models and export them successfully to downstream implementation tools.

Senior Auditor - Operations and Financial Audit

Job Purpose:

Performance of routine and non-routine internal audits, procedures policies review and administrative assignments, evaluation and reporting the audit results, under the supervision of AVP- Operations Audit. The incumbent may be called upon to work alone or as a member of a team, undertaking fieldwork in the context of internal audit examinations of the bank diversified activities and operations. Work will be performed under supervision, to Divisional standards and within agreed time frames.
Outputs are represented by audit work papers, detailing tests performed, results and conclusions in relation to adequacy and effectiveness of controls of specific areas under examination. Audit findings will be evidenced by audit points and executive summaries.
The aforementioned position calls for interaction with auditee staff usually at supervisory and lower management levels, with whom positive working relationships needs to be maintained in order to complete audit work and achieve objectives effectively and efficiently.

Principal Accountabilities:

Assists in the planning of individual audit assignments, to conduct the audit efficiently and to address the major risks of the auditable activity.
Participates in the performance of individual audit assignments to achieve the planned audit objectives.
Provides input for the revision of audit programs and inclined the present audit programs with the risk based audit programs under the line manager supervision and guidance.
Participates in the review of user related procedure/policies for improvement and sign off to ensure they provide for adequate and efficient internal controls.
Plans the scope of the audit and prepares an Audit work program. Follow the direction of line manager regarding the planning of individual audit assignments to ensure that professional standards are maintained.
Conduct all audit assignments in accordance with the instructions and directions of AVP-Operations audit so that audit results will be effective and major risk related to auditable activity addressed properly.
Attend opening and closing conferences along with the line manager and other audit staff.
Prepare and review the draft audit report and update audit working papers in accordance w ith the division determined standards.
Maintains an up-to-date awareness of the latest techniques and professional audit standards.
Performs miscellaneous job-related duties and special assignments as assigned.
Proper Know how for conducting surprise audit checks for branches.
Assists in the implementation of the Division Quality Assurance Program, with regard to Operational and Financial Audit, to ensure that the Division is functioning at a high level of efficiency and effectiveness.
Keeps informed about improvements and current developments in banking environment, and in internal auditing & risk management standards, procedures, and techniques. Assists staff in assimilating the Internal Audit environment.

Manager - Treasury Product Development

Job Summary:

Performing Product Development and Management for Treasury business.
He will take full responsibility for all new and existing Treasury products, track performance, improve processes and engage in training activity in order to achieve and exceed established product targets.
Principal accountability would be introducing / structuring new products / solution as per business / customer requirements.

Principal Duties & Responsibilities:

Develop new Shariah compliant treasury products / solutions.
Develop a strong understanding of Treasury product offering, and clients’ needs to come up with a suitable substitute that will cater to the clients’ general needs.
Based upon market research findings develop a product concept and develop Business Case (Due Diligence, Business workflow, IT request, Legal Documentation, Accounting Treatment).
Develop an annual plan that has a project management sheet to track and control progress of all relative products as project deliverables.
Liaise with nominated representatives from different departments to ensure smooth implementation.
Arrange and deliver product training seminars to front line staff to raise awareness and participate in customer presentations where necessary.
Assume full product responsibility post roll-out and work in close conjunction with the stakeholders department coordinator’s to ensure product performance as per plan.
Proactively monitor competitive activity to keep abreast of new market initiatives, new product launches and regulatory environment to capitalize on new business opportunities.
Work with Sales Desk Team and Relationship Managers to structure products, based on the customer’s specific requirement, risk profile, regulatory environment and Bank’s policies. This could also involve syndications, debt capital market, Sukuk etc.
Adheres to Group’s policies and procedures.

Team Leader - Corporate New Accounts

Job Summary:

This position is responsible for All Activities in the New Accounts Process for Corporate Cards Business.
Corporate Underwriting of New Companies wanting Corporate Cards. This involving thorough review of Financial Reports; Registration Documents; Power Of Attorney / Delegation Documents; MOA / AOA and all documents related to Company incorporation, operation and financial performance.
Re-underwriting of existing Corporates to ensure Profitability and Acceptance risk levels of Companies that the institution lend to.
Business Owner of CUE “Commercial Underwriting Engine”.
Ensuring Adherence to Credit Policy on all decisions on the Corporate New Accounts decisions – New corporate Set up & Corporate Add on Cards.
Corporate Account Limit Management.
Meeting SLA agreed with Sales on TAT for processing of Corporate applications & Add on applications.
Capacity Planning, Hiring, Training of New Analysts & Refresher training for Existing Analyst.
Maintaining Up-to Date Process procedures and documents.
Exercising Approval & Exception handling Authority as per Delegation.
Provide qualitative inputs on Credit Policy to Head of New Accounts.
Responsible for Adherence to KYC norms of CBB in the consumer NA team.
Escalation of AML Concerns.
Detailed Departmental MI.

Principle Accountabilities:

Review New Corporate Company Applications.
Provide Recommendations along with Financial Summary.
Maintain and Manage CUE – corporate underwriting engine.
Team Management : Lead the corporate new accounts analysts team and Maintain high motivation levels.
Analyze Limit Revision Requests from Corporate : Approvals / Exceptions as per DOA.
Deliver Departmental MI.
Work closely in conjunction with TL NA Consumer & Policy team to improve policies and procedures.
Process delivery within SLA timelines.
Performance Management: Goal setting, mid year review and appraisals for team.
Interaction with Corporate sales teams.
Actively participate in defining Credit Policy.
Maintain an updated process manual at all times.
STP for Corporate new accounts.
Establishing relationship with corporate bureaus in the region.

Project Analyst - Finance

Job Summary:

Ensuring that the requirements set forth by the business are captured and documented correctly before the solution is developed.
The requirements are appropriately implemented and successfully tested.
Ensuring that the overall project successfully meets Finance needs.

Principal Accountabilities:

A. Planning

Assist in preparing Finance Business Requirement Document for the project.
Validate the solution document for each requirement.
Communicate planned resource requirement at various stages of the project to enable other process owners within the department to plan their resource allocation to the project.
Assist in developing the project accounting policy in accordance with the IFRS.

B. Analysis

Assist in preparing and reviewing the cost benefit model for the project and comments provided to senior management
Assist in preparation of Business Benefit Analysis for the project.

C. Design

Evaluating the design of the project and ensure that it meets the functional requirements of the project.

D. Build

Data Cleansing:

Review and provide feedback for data cleansing strategy and high level plan.
Provide feedback which in-scope for data cleansing.
Review and provide feedback for data cleansing functional specification document.
Assist in developing/framing standardization rules for full and partial matching rules for data cleansing.
Provide Feedback for data cleansing staging database.

Business Process Reengineering(BPR):

Assist in reviewing and provide feedback on BPR strategy and high level plan for BPR.
Act as key Finance member for any process improvement identified as part of BPR.
Assist in preparing the desk instructions for to-be process maps.
Assist in identifying the areas which would be for quick wins due to implementation of STP.

Parameterization:

Review the parameter strategy document and ensure that BSD requirements are met.
Validate existing parameters with to-be parameters in line with the logic modules.

Data Migration(DM):

Review and provide feedback on Data Migration strategy and high level plan.
Provide feedback for V+ data mapping to PowerCard.
Assists in developing DM’s reconciliation reports and cut-over reports.
Assists in identifying the various spot checks required for different stages of cut-over.
Contributing ideas for developing various interface layout/application of logic(CRS, TM1 reports).

E. Testing(UAT)

Assists in providing feedback on UAT strategy document and plan.
Gather SME’s feedback on Finance UAT scenarios and scripts for completeness.
Act as a Team leader from Finance during the UAT and ensure that all scenarios are appropriately tested, defects raised and re-tested and comprehensive regression testing before final sign off.
Attend timely defects meeting to ensure that all defects are raised and resolved in a timely manner.

F. Roll-out

Assists in providing feedback on cut-over strategy and plan.
Ensure that the cut-over plan should not impact the BAU.
Assists in compiling various control reports is required at the time of cut over.

G. Others Key workstreams(which includes monitoring of Project Cost Control)

Ensure that all project activities are completed / scheduled to be completed within the deadlines as specified in the STP Program Master and STP Strategy Document. Raise necessary alerts if a risk is identified.
Ensure that all information requests to Finance from STP are adequately met and in a timely manner. Conduct necessary meetings and ensure that decisions are taken and are well documented.
Regular liaison with the project and finance team members on all project-related matters.
Ensuring the effective preparation and delivery of all project events and meetings and production of all necessary documentation.
Prepare monthly variance report with associated footnotes.
Receive and review the STP Financial Dashboard. Ensure the dash board accurately reflects the cost incurred on the project to date. Raise necessary alerts if any activity costs exceeds its allocated budget.
Ensure that program expenses are charged correctly, and provide reasons for discrepancies.
Monitor program budgets by reviewing reports and program expenses to determine if allocated funds have been spent as specified.
Assists in keeping track of active program budgets and ensuring that program expenses are strictly monitored monthly and that monthly expenses are on target.
Assist in the initiation, conducting and coordinating of studies and analysis on resource allocation, financial program evaluation reviews; analyze programs to ensure that program financial goals and work plans are on target.
Ensure that resources requirements are communicated to concerned persons within Finance and agree the allocation for various STP activities.
Review the rationale, validate and get approval from Senior Management for any Change Requests.
Evaluate and monitor the performance and efficiency of programs to ensure that program implementation is on target.
Assist in the preparation of Business Benefit Analysis for STP.
Assist in the preparation of STP overall program budget realignments.
Continuous review and monitoring of the project progress and escalate delays that may have an adverse impact on project completion.

Relationship Manager

Job Summary:

The incumbent will be primarily responsible for managing relationships customers pertaining to the business banking segment allocated to him and act as a ‘one-stop solution’ for all such customers’ requests/ needs.

Essential Duties & Responsibilities by Dimensions

A. Shareholder & Financial:

Provide inputs to the Head of Business Banking in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the Business Banking segment.

B. Customer (Internal & External):

Responsive to the needs of the customer base and lead the customer focus initiative in the entire department.
Act as the single point of contact for servicing all needs/ queries pertaining to the referenced customers (24/7/360). Ensure customer complaints are handled/ resolved in the most expeditious manner.
Provide inputs to the Head of Business Banking in the preparation of Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn around time which will also help increase external customer satisfaction.
Build and maintain strong and effective relationship with the all other related departments and units to ensure timely processing and resolution of the needs/ queries of the Business Banking customer base including any related operational issues and thereby facilitate achievement of the Group’s goals/ objectives.
Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required on the Business Banking customer base.

C. Internal (Processes, Products, Regulatory):

Provide inputs to the Head of Business Banking for developing a credible set of products to attract and retain valuable customers and thereby increase market share and profitability.
Develop and implement marketing strategies, in cooperation with the Head of Business Banking and Sales & Marketing Unit, for the products and services offered by the department.
Maintain and expand the Business Banking customer base through introduction of innovative products backed by provision of superior services.
Ensure processes are in place for launch of new products tailored for the Business Banking customer segment, including the smooth launch of the same.
Market the Group’s products and services to the Business Banking customers.
Conduct personal visits to customer premises to strengthen relationships through personalized interaction and at the same time market Group products and services.
Compile and present relevant MIS pertaining to segment/ product-wise performance to the Head of Business Banking, GM Retail Banking and the Group’s executive management.
Respect the authority delegated by the Head of Business Banking.
Hold meetings with staff and assess their performance as well as the department’s overall performance on a regular basis.
Take decisive action to ensure speedy resolution of unresolved staff grievances or conflicts within the team.

D. Learning & Knowledge:

Possess sound knowledge of the Business Banking segment, its products and related risks together with a good knowledge of operations and control.
Identify areas for professional development of self and others, and act to enhance professional development of self and others.

E. Other:

Ensure high standards of confidentiality to safeguard commercially sensitive information.

Trade Specialist

Supervision of area assigned within Unit which is characterized by high volume, complex, and multi product processing of transactions in TOD.
Institution image among customers, market, regulators, and investors as a bank of choice.
Trade Operations Division image among internal colleagues as a reliable and professional business partner.
Limited risk of losses on a/c of business decisions and on a/c of non-compliance.
Highly effective and motivated TOD team.

Incident Manager

First point of contact for any Incidents raised, across the enterprise.
Assess impacts and materiality of Incidents reported.
Working closely with all areas to triage reported incidents.
Assign relevant Priority to both IT and Business related Incidents.
Responsible for ensuring all incidents are logged and tracked using agreed tool(s).
Responsible for generating Incident Management reports and supporting materials.
Able to manage high profile, high impact incidents.
Provide timely notifications of outages to the relevant business areas.
Provides on-call support as required.
Linking in with Incident Management Processes for IT Governance & Compliance, Fraud, Operational Risk and Information Security.

DCC Client Manager

To focus on the DCC project and help contribute towards increasing the opt in rates.
Work very closely with the Sales Team and monitor their performance and their visits in terms of the opt-in rates.
Monitor day to day opt-in rates of the merchants and ensure to increase these rates in order to achieve the objective of max DCC converted transactions benefitting to NI & the Merchant
Targets will be handed over area wise and special accounts wise in order to measure the Opt-in rates.
Responsible for the opt-in rates of the Merchants assigned.
Check and monitor the Merchant Opt-in rates and provide timely updates to the merchants.
Making daily visits to the merchant locations and provide regular training.
Ensuring that the merchants are fully compliant as per the card schemes on following the DCC acceptance procedures.
Liaise with Financial controllers, cashiers, owners and managers to educate and re-iterate the message and importance of DCC and thereby ensuring higher opt-in rates.
Liaise with the vendor teams such as Planet payment and FEXCO in order to provide constructive feedback to the merchants in order to increase the level of opt-in.
Liaise with the other Merchant Acquiring Team members and work closely with them on coordinating the merchant trainings for improving the opt-in rates.
Provide full support to these teams whenever required in terms of monitoring, visits or trainings.

Auditor

Job Purpose:

Help the organization to accomplish its objective by bringing a systematic disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.

Principal Accountabilities:

Perform internal audit procedures and analyze the paperwork, files and documents of various departments and branches.
Give reasonable assurance for proper application of procedures, regulations and bank policy.
Give reasonable assurance for compliance with external regulators and authorities.
Identify weakness in internal control system and recommend solutions for areas where controls and processes can be improved.
Enhance risk awareness through the bank.
Participate in developing audits reports.

Head of Islamic Corporate Product Developement

Manage the Islamic product development funtion and contribute significantly and assist in enhancing functional alingnment with all product partner of the bank.
Customer coverage for Islamically structured retail, corporate, treasury, asset management and investment products.
Maintain IB internal control standards and interface for managing and booking in relation to Islamic products.
Achieve highest standard of Shariah compliance as per the guidance of the Supervisory Board.

Operations Analyst - Accounts Payable

Job Purpose:

Reporting to the Assistant Vice President, Accounts Payable the Operations Analyst.
Accounts Payable will be responsible for supervising the operations and activities of a centralized accounts payable function.
Monitoring activities, reconciling general ledger accounts and satisfying reporting requirements.
Additional duties include interaction with vendors and internal stakeholders, coding and posting of invoices, reviewing and verifying invoices to ensure they comply with purchase orders and contracts, and reconciling vendor accounts with open or questionable balances.

Main Accountabilities:

Accountability for immediate monitoring and processing of all transactions & reporting for the Accounts Payable Functions within agreed SLA’s.
Supplier Payments via ERP systems.
Expense Claims.
Corporate Card Issuance/Cancellation & settlements.
Financial Accounting such as journal bookings, prepayments management, and accruals management.
Utility Bills Payments.
Cost Centre Management Reporting.
MI Reporting – P&L, Cost Centre, Purchase to Pay Compliance, Supplier Payments.
Management of accurate GL Bookings & accounting of expenses in P&L and balance sheet accounts as per the group accounting standards.
Implements and maintains procedures and policies, including accounts payable functions to ensure adherence to company guidelines.
Analyze & resolve and answers complex or difficult problems presented by management, relevant stakeholders and vendors.
Maintain control framework and work in progress activity system to track implementation progress for BAU activity to ensure allocated team resources are at an optimal level.
Review internal control requirements and ensure a stringent operational framework in line with Group, local & compliance Policies.
Perform Risk Control Assessment of the function and oversee Controls Testing.
Manage General Ledger reconciliation process for key suspense and balance sheet accounts.

Compliance Officer

Job purpose:

Monitor, review, implement and follow up compliance by the Bank with rules, regulations and laws.
Report non-compliance if any, to Management to enable corrective action. Where warranted due to seriousness of non-compliance, report to the Board of Directors through the Audit Committee and regulators if necessary.

Principal Responsibilities:

Act as the main point of contact regarding regulations and queries, making sure that these are addressed as per time-lines set.
Review new regulations, reporting requirements and consultation papers, seek clarifications if required, coordinate with affected departments to analyse impact on the Bank’s procedures, staff & systems, coordinate with departments concerned to ensure compliance.
Advise Management regarding regulations and policies that require compliance by the Bank. Periodically, advise the Board regarding the regulatory environment and standards, including relevant developments in the country, region and internationally.
Provide clarifications/ advice to all departments in response to queries regarding regulatory/ legal requirements & procedures and coordinate to ensure compliance. Seek necessary advice from lawyers etc as needed to ensure that the Bank is fully compliant on all aspects.
Identify, assess and document compliance issues associated with new products/ procedures or upon material changes in existing products/ procedures and ensure these are addressed.
Based on an approved, annual, comprehensive risk-based plan, examine and ensure that all written policies, procedures, standard forms, contracts, formats, advertising material, etc conform to applicable compliance rules. Follow up changes (if any) necessary to be made to such documents, procedures and forms to achieve compliance.
Maintain an updated compliance reporting calendar including reporting formats, periodicity and due dates, and monitor compliance of all departments/ branches with the requirements.
Develop and implement best practice tools to measure compliance risk and enhance compliance risk assessment (including using technology to track specific, suitable performance indicators) for all branches (including overseas). On an ongoing basis, test sufficient, representative samples to assess quality of compliance with laws and regulations and follow up for rectification.
Report to Management on a regular basis regarding compliance matters. The report should refer to the compliance risk assessment that has taken place during the reporting period, advise any changes in the compliance risk profile based on relevant measurements, summarise any identified breaches/ deficiencies, corrective measures taken or recommended and status of the same.
Archive for reference all regulations and instructions (as well as amendments thereof) related to the Bank’s operations and activities in relevant jurisdictions.
Inform other departments about compliance policies, instructions and updates relevant to their operations. Issue formal instructions to business and support departments concerned to ensure that each of them complies with relevant laws, regulations and procedures. Continually create an environment of a compliance culture in the Bank, and enhance employee awareness and positive thinking of the importance of compliance in the Bank.
Review and update the Bank’s Compliance Policy periodically as necessary.

Head of NBFI Sales

Achieve the budgeted financial target for the segment.
Provide leadership to manage a team in driving the NBFI segment initiatives.
Recommend and implement Divisions Sales and Strategy on global basis.
Manage regulatory, country, industry and obligor risks.
Drive and achieve the budgeted revenue.
Sales Strategy and Planning for the NBFI Segment at the global level.
Coordinate & cross sell with Treasury and set up action plans for achievement of common goals.
Explore and solicit Islamic banking products.
Market Banks Asset management to NBFI clients for their investible funds and provide a value proposition.
Build up and periodic review of portfolio to ensure they are within the permissible country and obligor risk framework.
Manage regulatory and compliance risks.
Ensure the portfolio is in line with the ALM norms laid down for the division.
Generate quality revenue Non risk based vs Risk based revenue and ensure they are well above the cost of funding triggers.
Ensure efficient use of capital to enhance economic profit.
Develop a energetic team and keep them motivated through regular guidance and personal involvement in driving the business.

Reconciliation Officer

Daily reconciliation of various Nostro accounts entries without delay as soon as statement are received / uploaded in order outstanding entries are identified.
To contact branches, TFC & Treasury for outstanding entries pertaining to them in order outstanding transactions are responded without delay.
Follow up for un-responded entries with respective units.
To work out daily basis position of accounts with special emphasis of actively operated accounts in order Treasury Division is kept informed for possible replenishment thereby avoiding unnecessary interest.
To Handling manager’s job in his absence.

Budget Control Senior Officer

Assist in aligning budget with strategic objectives.
Assist in preparing consolidated budget.
Assist in cascading budget to branch level.
Prepare variance of actual performance versus budget (consolidated/branches) to control budget.
Prepare branches analyses (most profitable branch-loans and deposits compared to budget).
Prepare required information for monitoring budget.
Prepare ad hock reporting.
Handling the package of monthly reporting.

Head of Trade Centre

To proactively promote, market, sell and execute to clients trade finance solutions, in concert with Senior Bankers/Relationship Managers, evolving around traditional trade solutions (Documentary Export- and Import LCs, SBLCs, Guarantees, and related confirmation, discount…).
Together with GTS-SCMG, and in coordination with Senior Bankers/Relationship Managers, to proactively promote, market, sell and execute Supply Chain Management Solutions (Inventory, Receivables, Payables), and Structured Trade Finance (Import Loans, Pre-Export Loans, Asset Base Lending, Borrowing Base Loans…).
To market electronic banking platforms and contribute to their evolution.
To develop close relationship with clients and present solutions to selected prospects.
To help Senior Bankers and/or Relationship Managers to close transactions. Determine parameters of potential transactions and propose an acceptable structure. When appropriate, work with the insurance team or with the bank\'s network to secure credit approval. Negotiate terms with client and submit/prepare term sheets.
Assist Senior Bankers and/or Relationship Managers in the credit process and booking.
Work with legal counsels on documentation.
Coordinate with Middle- and Back office to insure smooth handling of transactions.
Calling Program/ Networking: Follow up with select prospects in concert with Senior Bankers and/or Relationship Managers, by developing and maintaining a regular calling program/networking.
To develop synergies with the Trade Center network.
To manage/represent the Trade Center within the respective local set-up.
In coordination with GTS regional management, to define the Trade Center’s revenue budget, including the monitoring of its achievement, as well as other KPIs such as, amongst others, liquidity, risk and RWA.

Head of Advertising and Communication

Job Summary:

To develop, and manage Marketing Communication strategies for Retail & Private Banking.
To work with Divisional Heads and Product Managers to communicate both internally and externally marketing programmes and campaigns.

Key Accountabilities:

To develop, manage and control marketing communications strategies for all customer segments.
To develop, manage and control marketing communication strategies for all products.
Liaise with Corporate Communications on all branding work for Mass Market Segment, Mass Affluent Segment and Affluent Segment.
To work with Product Managers to develop, organize and implement marketing programmes / packages / promotions to actively acquire, sustain and deepen existing customer relationships among targeted customer segments.
Manage the Marketing Communication Strategies with Advertising Agency and outdoor media companies.
Manage Events & Sponsorships.
Manage Branch Merchandising.
Keep track of the budgets.

Product Development Officer - SME

Ensure that the revenue numbers of the assigned business are met.
Play a lead role in developing retail asset products in the key markets catering to the identified target segments.
Provide proactive assistance and guidance to the units in developing and producing marketing campaigns, collaterals and other materials to support and enhance the business momentum.
Develop product profitability and customer profitability profiles in close coordination with the finance and credit team.
To identify, define and calibrate the target segment opportunities.
Participate and coordinate with the units in the key market research initiatives and provide assistance / guidance in synthesizing the findings and translate into evaluating / identifying the opportunities for developing new product offering to selected target segments.
Periodically review the portfolios to assess and monitor the performance against predefined goals/parameters including profitability and risk measurement indicators.
Assist in development of distribution models, channel capacity planning and alternate channel development for cost-effective distribution.
Lead in assigned projects and in preparation of the annual financial budget / targets for the individual business units along with plans for implementation of business development initiatives / projects with time scale and resources.
Review and assess the processes adopted in the respective units adhere to acceptable level of quality and standardization and are in compliance with the local regulatory aspects as well as with the group norms.

Accounting Manager

Compile and analyze financial information to prepare financial statements including monthly and annual accounts.
Ensures that accounting functions and duties are accurately and promptly completed.
Researches and resolves accounting errors and discrepancies.
Implement Financial Control Measures.
Monitors costs and expenses.
Prepares regular reports and statements for management.

Assistant Manager - Customer Services

This role is primarily responsible for business mobilization through excellent customer service standards.
Resolving customer service issues of branch customers accurately and on time and ensuring high customer satisfaction scores. Holding responsibility for overseeing the smooth functioning of the bank floor operations.
Ensuring achievement of sales and cross selling targets.

Corporate Credit - Senior Officer

Job Purpose:

This role is responsible for analyzing & recommending acceptance/rejection of credit proposals.
The role holder is also responsible for monitoring and ensuring compliance with the credit policies and guidelines.

Job Responsibilities:

Managing a set of assigned portfolio and corporate, individual and HNI accounts and performing annual reviews of the same.
Monitoring credit trends in portfolios and reporting observations to the Department Head and Managers.
Developing independent assessments of the appropriate risk rating for the reviewed clients and recording analyses and conclusions.
Coordinating with internal customers ( Internal Audit and Compliance ) to ensure adherence to guidelines and that all requests are fulfilled.
Communicating with customers well in advance of due dates of annual review for timely submission of financials / inventory / recievables,etc.
Ensuring all pre disbursement conditions are complied with.
Analyzing financials and ensuring annual reviews and credit packages are on schedule and as per the bank\'s policies.
Analyzing financial statements in order to evaluate credit quality and portfolio risk.
Examining credit files for completeness and timeliness of information, noting exceptions for correction.
Conducting client calls at the time of annual reviews and once every quarter and preparing call reports.
Coordinating and resolving any irregularities in transactions with Relationship Managers.
Monitoring the project monitoring cards for each contract / project / bank financing and obtaining regular update from clients in this regard.
Receiving financial information from customers and highlighting any warning signals.
Put up interim reviews and restructure of lines as and when required.

Senior Data Base Administrator

Install, upgrade, monitor, and maintain DB2 environments.
Provide 24 x 7 on-call supports to maintain availability.
Provide support for development, test, and production environments including setup of new servers, databases, and objects within the database.
Troubleshooting and implementing appropriate changes to the physical database (indexes, database and server configurations, etc) as needed for optimal performance.
Assist developers in creating and fine tuning query statements.
Follows project management methodology in all phases of work performed.
Analyzes and recommends database changes to improve efficiency, lower costs, and enhance the quality of our business applications.

Operations Control Center Administrator

Administrate OCC technology such as BAC / OMW / RUM Probe / NNM, NA / SA,OO configuration automation / PI - capacity planning & trend analysis / Service Manager configuration manager / UCMDB.
Administrator maintains installed HP software in an on-going basis and applies appropriate patches to maintain system integrity.
Troubleshoot software problems to maintain software stability.
Code, script necessary changes to software components in order to provide requested OCC automation.
Check and maintain OCC components for its performance and resources utilization.
Give reports on status of services to their senior management.

Email Administrator

Monitor end-user support for all end-users.
Monitor the implementation of new projects.
Maintain the SW inventory of the corporate.
Operate, carefully and efficiently a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding and photocopy machines.
Pursue and develop personal development of skills and knowledge necessary for the effective performance of the role.
Establish and maintain effective working relationships with co-workers, supervisors and colleague\'s bank wide.

MQSeries Administrator

Evaluate, install, test, and implement the MQ software to support software applications.
Maintain installed MQ software in an on-going basis and apply appropriate patches to maintain system integrity.
Compile and code necessary changes to software components.
Maintain Voice Recording services and troubleshoot any reported problems to guarantee the business continuity.

Segment Manager - SME

Identify key segments that should be targeted and managed.
Research and understand the segments responsible for in terms of size, market share projected profitability to the bank, cross sell ratios, revenue generated as well as the behavior aspect such as needs and drivers.
Lay down a plan to attract and retain this segment in terms of Advertising and marketing campaigns to carry out, Build internal and external relationships to attract the segment, Events to hold (both in branch as well as out of branch) and Activities to do.
Establish financial targets to achieve in terms of Market share, Salary transfers, Deposit growth, Cards growth, Loans growth, Cross sell ratio, Revenue and Profitability.
Establish a budget to meet these targets.
Carry out the activities needed to establish and build relationships with the designated segments.
Report to management on achievements regarding targets.

SME Credit Analyst

To analyze SME credit applications by reviewing financial capacity, business profile, industry position, repayment capability, collateral adequacy, account conduct etc.
To ensure credit facilities have been properly structured, pricing and collateral is adequate & there isn\'t any violation of internal or external regulations/policies.
Review and ensure that credit applications are in compliance with the credit policy, regulatory requirements, procedures of the bank and highlight exceptions if any.
Prepare Credit Appraisal Summary with appropriate recommendations for approval, rejection or amendments based on credit analysis.

Head of MIS and Performance Transparency

The candidate will play a pivotal role in building an infrastructure to create performance transparency across The organization and provide advanced real time analytics for customers.
Build a comprehensive view of business performance reporting by understanding requirements of the CEO and the leadership teams.
Develop a cascading MIS structure and streamline collation and reporting of accurate data while leveraging a strong IT partner to build an automated and scalable solution.
Develop and share analytics to provide clients with key business insights on a regular basis.
Facilitate and lead CEO and operating leadership monthly performance reviews.
Mentor and develop a diverse team of high performing Business Transformation and MIS professionals.
Build a central command center solution to provide a real time view to The organization’s operations across multiple clients and locations.
Develop and own work force management capabilities (demand and capacity management) for The organization.
Set up and develop the Analytics center of excellence (COE) to offer potential clients high end analytics outsourcing services.
In addition to being the central hub for The organization’s MIS and Performance reporting, lead the P&L for Analytics COE.

Customer Relationship Manager

Manage the development of the CRM system to achieve the bank strategies and objectives.
Manage Commercial & Marketing activities on CRM to intensify customer relationship.
Automate workflows on CRM to optimize & monitor TAT (turn around time).
Work with different stakeholders to identify requirements and provide solutions and set priority for CRM development.
Manage CRM training to End users and review the training materials.
Manage changing the culture and support the end users with the new environment.
Approve the project documents provided by the vendor.
Assist End users in testing and accepting the system.
Manage integration between different CRM phases and modules.
Monitor all aspects of Information Technology projects to integrate them in CRM.

Treasury Products Control Unit Head

Treasury Products Control Unit Head reporting to Treasury Operations Division Head assuming key responsibilities in organizing and monitoring ongoing business activities.
Responsible for assessing enduring functional needs for existing and future product/processes.
Assemble information on new (business) product requirements, define processing workflows, implement new rules, system set-ups, incorporate ongoing changes to operating procedure, desk-manual, product program.
Guide back-office users to record complex structured transactions.
Define new product/transaction confirmation templates.
Review product/process documentation including ISDA/CSA, ISMA/GMRA, CTA agreements, and ensure concluded transaction terms and conditions are captured in line with agreed upon agreements.
Ensure periodic products/transactions valuation, including market value adjustments are captured in the banks accounting/general ledger system, product accounts remains in proof, and exception are highlighted an rectified within reasonable time.
Prepare/publish periodic volume statistics for MIS and for BIS/Central Bank related reporting.
Review product programs, transaction approval and ensure concluded transactions are recorded in line with approved policies & procedures and out-of-order memos are in place on noted exception.
Strictly adhered to banks policies, operating procedures, accounting principles and regulatory guidelines in managing all business related activities.

IT Project Manager

Application Development and maintenance of Business systems.
Plan, design, develop, and launch efficient information systems and operations systems in support of core organisational functions.
Apply proven communication, analytical and problem solving skills to help identify, communicate and resolve systems issues in order to maximise the benefit of IT systems investments.

Service Relationship Manager

Job Purpose:

Deliver high level of customer experience in providing day to day transaction services and to ensure speedy resolution to customer complaints.

Job Accountabilities:

Provide day to day banking service to wealth management customers.
Provide high quality customer service experience at all times.
Proactive handling of customer queries/complaints.
Ensure speedy resolution to customer complaints.
Ensure adherence to SLAs and TATs.
Review and follow-up on customer requests.
Liaison with other departments of the bank to ensure fulfillment of customer’s requirements within the expected time frame.
Escalate servicing issues to the RM if required.
Work closely with other RMs.
Tracking of all the slow moving / doubtful accounts, in order to report the same.

Relationship Manager

Job Purpose:

Manage & monitor portfolio/relationships ensuring continuous management and maximization of profits.
Business development and marketing to all potential premium customers.

Job Accountabilities:

Achieve center sales and revenue targets.
Conduct daily meetings to review sales performance.
Ensure smooth functioning with other wealth management centers.
Ensure high level of customer experience and minimize customer complaints.
Track daily sales actively.
Track the balance activity of key accounts.
Resolve branch operational issues.
Reporting of all found risk elements pertaining to our exiting customers.
Keep regular watch on the market developments.
Make regular recommendations to head / line manager about the new facilities required in the center.
Regular visits to clients / customers should be conducted.

Manager - Credit Risk

Formulates the strategy, annual business plans, policies and procedures of the Credit Risk Department, to support divisional and organizational business strategy.
Keep the Division Head, Risk Management informed of significant credit risk related issues that may jeopardize the achievement of the Bank’s goals.
Ensure that the credit processes within are operating effectively and efficiently toward achieving high operating standards.
Maintain highest standards of professional conduct, ethics and integrity in the provision of services in the Department.
Ensure that the Department’s business plans are within agreed budgets and timescales. Provide timely, accurate and complete progress reports to the Division Head, Risk Management on the same.
Coordinate with Credit Committee & Business Group regarding the overall credit portfolio management.
Review and revise the existing policies and procedures for the domestic and overseas business relevant to credit risk in light of changing market conditions based on leading practices and regulations and guidelines to ensure that a sound environment for identifying, assessing, measuring, monitoring and controlling credit risk is in place.
Lead the identification, assessment and measurement of credit risks at the transactional and overall portfolio level.
Ensure compliance with established/ approved credit risk policies and procedures and ensure that a sound environment for measuring, monitoring and controlling credit risk is in place.
Ensure deployment of state-of-the-art tools/ systems to facilitate monitoring of the credit risk at product/ portfolio level.
Ensure that all credit approvals meet overall policy guidelines and regulations. These approvals should stipulate terms and conditions to mitigate the credit risk borne/ faced by the Group.
Contribute towards the continual development, promotion and maintenance of common methodologies for identifying and assessing credit risks, and determine the adequacy and cost effectiveness of risk treatments applied within.
Monitor credit risk capital adequacy computations for reporting with respect to Basel II calculations and other day-to-day activities pertaining to the same.
Ensure the use of a standardized process for evaluating credit proposals ensuring that all approved credits are in line with Credit risk Strategy that reflects the bank’s tolerance for risk.
Monitor the reallocation of credit limits across as per the Board/Credit Committee approved limits.
Maintain an understanding of all pertinent regulations as well as best practices pertaining to the overall credit operations.
Ensure the assessment of the credit proposals is adequate and analyzes the various credit risk facets to measure a final credit risk rating.
Maintain a well motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behavior.
Monitor the calculation loss given default (LGD), probability of default (PD) and exposure at default (EAD) parameters.
Build and maintain strong and effective relationship with the all other related units to achieve the Department’s goals/ objectives.
Ensure generation of adequate reports for analysis of the credit portfolio including, but not limited to portfolio concentration risk and portfolio quality.
Ensure that the overall processes pertaining to credit risk are conducted in an efficient and effective manner.
Ensure that the economic capital & expected loss of credit portfolio are in line with credit committee directions.
Identify areas for professional development of self and all direct reports, and act to enhance professional development of self and others.
Responsible for meeting set targets and objectives as well as the financial performance of their Department.
Ensure high standards of confidentiality to safeguard commercially sensitive information.
Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
Allocate work to employees, nominate for training as per guidelines, conduct performance reviews and manage leave and overtime to ensure efficiency.
Supervise direct reportees in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling. Provide recommendations for the Division Head on hiring and promotions.

Legal Counsel - Retail and Wealth Management

The jobholder assists the Group General Counsel manage legal risk in all the geographies where operates and across all business lines in accordance with legal policies and procedures.
The jobholder provides legal advice and support to the Retail Banking business with particular emphasis on wealth management products.
The jobholder should establish cooperative and supportive working relationships with all members of the Legal Function.
The jobholder should be able to work autonomously, but should seek the General Counsel’s input on unusual situations, highly complex matters, and issues which may pose significant legal, financial and/or reputational risk to Group.

Senior Legal Counsel

The jobholder assists the Group General Counsel manage legal risk in all the geographies where operates and across all business lines in accordance with legal policies and procedures.
The jobholder provides legal advice and support to the Corporate and Retail Banking businesses with particular emphasis on Islamic Finance products.
The jobholder understands Islamic Finance structures.
Responsible in drafting relevant documents, advises on Islamic Finance structures and processes, and is familiar with UAE law in the context of Islamic Finance structures.
The jobholder should establish cooperative and supportive working relationships with all members of the Legal Function. The jobholder should be able to work autonomously, but should seek the General Counsel’s input on unusual situations, highly complex matters, and issues which may pose significant legal, financial and/or reputational risk to Group.

Information Security Officer

Assist in the development and implementation of the Bank’s information security policies and procedures and ensure timely updating thereof in light of changing circumstances/ best practices/ regulatory directives.
Assist the Manager, Information Security in monitoring compliance with the organization's information security policies and procedures and referring issues noted to appropriate divisional/ departmental heads.
Continuously be aware of legislation and accreditation standards that affect information security.
Provide inputs in fostering information security awareness within the Bank.
Assist the Manager, Information Security in establishing a formal reporting process, which ensures that the Division Head, Risk Management and Chief Risk Officer (CRO) is continually informed of significant information security related issues on a timely basis together with the action being taken to resolve such issues.
Responsible for the preparation of reports pertaining to information security and disseminating the same to the concerned department/ unit management for their consideration/ action.
Assist the Manager, Information Security in ensuring that risk identification, analysis and mitigation activities are integrated into the information security life cycle.
Assist in the development and implementation of an ongoing risk assessment program targeting information security and privacy matters; provide inputs on the recommended methods for vulnerability detection and remediation, and oversee vulnerability testing.
Implement processes for detecting, identifying and analyzing security-related events.
Ensure the adequacy of the network security architecture (including LAN, WAN and internet), network access and manage security devices such as firewall, IDS, VPN, etc.
Coordinate with vendors of various IT systems and maintain adequacy of security frameworks for existing and new systems.
Ensure controls (manual/system) are in place to maintain appropriate information access levels and security clearances.
Carry out incident response planning as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
Provide technical support and consultation for enhancement of and change to network security configuration.
Support the preparation of the organization's disaster recovery and business continuity plans for information systems.

Project Manager

Manage various projects undertaken by the Bank to meet business needs within the Banks Real Estate Assets.
Define the deliverables, resource requirements and work plan for the project, and manage their development and delivery.
Coordinate with the technical design leaders to define the scope of work for assigned projects and develop statements of work, work breakdown structures, task estimates, and specific tasks and milestones to implement customer or internal R&D projects.
Identify assumptions and constraints (technical, schedule, resource, and budget) for the project.
Develop Risk Register and Risk Response plans for project.
Manage the project budget.
Communicate all pertinent information to the engineering team and all stakeholders.
Understand pricing models and billing procedures.
Monitor, control, and communicate to corporate management the status of projects, with attention to resource utilization, project costs, risk management, project profit margins, and the technical performance of the engineering team.
To ensure that the project is delivered within the financial requirements of the Business Unit.
To estimate and plan projects from start to finish, with built in contingencies.
To ensure projects meet leading quality standards.
Manage, monitor and motivate the cross functional team assigned to the project.
To conduct project presentations and compile reports
Communicating with Governmental Authorities regarding projects under his management.

Assistant Manager - Risk Control

Job Purpose Summary:

The main objective of this position is to support development of a robust control environment, through implementation of the Control/Audit Governance ambit.
The position will cover E2E audit coordination, including preparation, timely identification of existing control issues, remediation of the same, furnishing of deliverables, ensure optimal closure of issues and constant tracking for delivery within stipulated timelines.
Furthermore, the position will cover testing of controls in various units as may be assigned and work with internal stakeholders to ensure adequate audit preparedness and management of ineffective controls. This position also covers maintenance of an independent oversight (monitoring) on Governance through embedment of processes and regular health checks in order to identify inherent/residual risks.
ensures timely identification of existing risks / control failures and liaising with functional process owners to ensure adequate preparation for audits
Ensures all RCAs accurately reflect the existing risk and controls embedded, and periodic update / maintenance of the same.
Drives prioritisation in terms of audit requirements/observations at the UAE level.
Regularly reports, tests and evidences effectiveness of controls and management of underlying risks.
Ensures all open ineffective controls highlighted during RCA testing, incidents, testing results, key issues and observations can be linked back to underlying controls/risks (owners).
In addition to the same, the role also requires preparation of MIs, update presentations and reports for circulation to internal stakeholders. Further, the role requires working closely with all team members and remaining abreast of developments in their work, so as to be able to assist or act as a back up if required.

Duties and Responsibilities:

Reporting and monitoring resolution of issues arising from identified control failures / audit observations.
Constant registry and tracking of issues pertaining to country specific and thematic reviews.
Deliver value-adding risk assessments and advice to change projects and new products to ensure changes to the business risk profile are properly quantified and mitigated/managed within agreed risk appetite.
Pre-audit preparation, in order to ensure review readiness and to define the overall scope of the review to be undertaken. Management and tracking of milestones for audit observations as well as Control Issues for identified processes that is, manages audit observations (monitoring, closure testing and closing statement sign offs).
Conduct conformance assurance reviews(in line with Audit scope) to confirm overall readiness of the Unit, prior to the review and to flag any ‘hot spots’ beforehand.
Liaise with auditors during on site reviews to ensure access to resources and data is available, and wording of observation is agreed to by all stakeholders.
Monitoring of corrective action plans.
Tracking the status of Open Audit Observations, review progress and quality assure the readiness for issue assurance.
Provide support in the Pre- Audit Assessments , co-ordinate audit preparation readiness as well as Pre issue assurance reviews.
Liaise with stakeholders for preparation and review of closure packs for risk mitigation of open observations.
Perform independent, internal issues assurance prior to submission.
Ensuring that standard Operational Risk procedure manuals, program checklists & templates are in place to articulate key processes and that these are up to date and are adhered to in an effective way.
Flexible assurance program planning ensuring effective execution of adhoc testing assignments including assurance testing/verification work of CIBULS, CIELS and NPA initiatives.
Preparation of key MI, e.g. KIH, R&CC.
Ensuring adequate tracking of all UAE specific CIXLS.
Ensuring timely and satisfactory completion of milestones.
Ensuring preparation of robust closure statements.

Risk Control Analyst

Job Purpose:

The main objective of this position is to assist management in supporting development of a robust control environment, through implementation of the Control/Audit Governance ambit.
The position will cover testing of controls in various units as maybe assigned and work with internal stakeholders to ensure adequate control environment and management of ineffective controls.
Regularly reports, tests and evidences effectiveness of controls and management of underlying risks.
Ensures all open ineffective controls highlighted during risk assessments, incidents, testing results, key issues and observations can be linked back to underlying controls/risks.
Ensures adequate maintenance & update of data systems (e.g. OPUS).
Further, the role requires working closely with all team members and remaining abreast of developments in their work, so as to be able to assist or act as a back up if required.

Duties and Responsibilities:

Track status of Open Key Control Issues ensuring effective actions plans in place, review progress and quality assure the readiness for issue closure.
Reporting and monitoring resolution of issues arising from identified control failures.
Related risk assessment/conformance testing (in light of issue origination, remediation and embedment).
Monitoring of corrective action plans.
Tracking the status of Open Audit Observations, review progress and quality assure the readiness for issues assurance.
Flexible assurance program planning ensuring effective execution of ad hoc testing assignments including assurance testing/verification work of CIBULS, CIELS and NPA initiatives.
Preparation of slides for presentation/reporting purposes.
Ensuring adequate tracking of all UAE specific CIXLS.
Ensuring timely and satisfactory completion of milestones.
Ensuring preparation of robust closure statements.
Ensuring adequate update and maintenance of team’s data systems (for example, OPUS).
Preparation of data reports for MI / analysis purposes.
Performing independent testing of existing control environment.
Report findings of control assessment to necessary stakeholders.
Ensure adequate reflection of control status in RCA’s.

Analyst

Conducting research and summarizing and/or presenting findings.
Creating PowerPoint presentations.
Performing quality control on internal work product.
Constructing financial models and analyzing data.
Participating in team meetings, project planning, and the generation of project recommendations.
Reviewing and assembling final client deliverables.
Managing project workflow for a given engagement.
Tracking regulatory and financial industry developments.
Taking notes during client interviews and conference calls.

Portfolio Manager - Fixed Income

Job Purpose:

To assist Debt Portfolio Manager by providing the adequate data, analysis and information.

Duties and Responsibilities:

Coordinates between Front Office and Back Office to smoothen Bond and Mutual Fund deal executions.
Maintenance of all MF Investment files and provide adequate data.
Execution of Bond Trade Deals.
Creating spreadsheets with all investment details.
Review of the performances and update the Debt Portfolio (Daily, Monthly & Annually).
Maintain all relevant documentation of the front office operations for debt deals.
Develop and maintain the relationships with counter-parties.
Update and monitor the pipeline of the investment opportunities.
Fixed Income Trading. Contacts with the debt trading community in London, the United States and the GCC preferred.
Management of the proprietary book as well as client business.
Research and monitor developments in the Fixed Income Market.
Compliance with regulatory and internal risk management parameters.
MIS and portfolio analysis.

Head of Electronic Banking

Job Summary:

To successfully manage business strategies for electronic banking channels.
Direct and manage business initiatives by acting as the prime business analyst for the division.
Act as a primary business custodian for all electronic channels, redistributing customer traffic to effective low cost alternates and overall management on call centre.

Key Accountabilities:

Create & implement a streamlined e-Channels strategy across ATMs, CCDMs, Call Centre, IVR, Internet Banking, Mobile Banking and SMS Banking.
Seek consensus and implement bank’s strategy for electronic channels.
Draft and submit budget proposals and recommend subsequent budget changes where necessary.
Implement new functionalities, and recommend change to existing functionalities across all channels.
Management reports on channel performance, status updates, and channel traffic analysis and issue escalation.
Implement e-channels market campaigns and maximize ROI.
Closely monitor technology, market developments and competitor offerings and update business on new channels when appropriate.
Assist in formulation, drafting and approvals process of Business Requirement Documents (BRD) for eBanking.