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Job Specification

  • Number of Vacancies: 1
  • Job Type: Full-time
  • Experience: 1 to 2 years
  • Job Code: JB102187
  • Expiry Date: Jan 19, 2018

Job Summary

  • Functional Area: Banking Operations
  • Job Role: Relationship Manager
  • Location: Riyadh Saudi Arabia

Job Description

  • Building positive relationships with customers.
  • Assisting with generating new business.
  • Identifying opportunities for greater profits.
  • Understand customer needs and develop plans to address them.
  • Identify key staff in client companies to cultivate profitable relationships.
  • Resolve customer complaints quickly and effectively.
  • Forward upselling and cross-selling opportunities to the sales team.
  • Promote high-quality sales, supply and customer service processes.
  • Aim to preserve customers and renew contracts.
  • Approach potential customers to establish relationships.
  • Gain solid knowledge of competitors.
  • Required to supervise other bank employees who communicate with his/her clients, like loan officers etc. 
  • He/she needs to have an understanding of banking regulations, latest products and services, specific markets related to the clients he/she is handling.
  • Is expected to have sound financial knowledge as well as thorough information about his/her company's various offerings in order to identify the need of the customer and advice him accordingly. 
  • He/she needs to have an understanding of banking regulations, latest products and services, specific markets related to the clients he/she is handling.
Skills and Qualifications:
  • Work experience from 1-2 years 
  • Banking background Sales officer/ Sales Executive
  • Experience in sales or customer service is preferred
  • Excellent communication and listening skills
  • Confidence and Presentation skills
  • Understanding and interest in financial / banking products and markets
  • Ability to analyze and research information
  • Ability to explain complex information clearly and simply
  • Good sales and negotiation skills